At Mortgage Innovations, we’re thrilled to announce two fantastic additions to our team! As we continue to expand our services and enhance the mortgage experience for our clients, we’re proud to welcome Ellie Van Wegen and Jacalyn Roberts to the Mortgage Innovations family.
Strengthening Our Administrative Backbone
Ellie Van Wegen joins us as our new Administration Assistant, bringing fresh energy and exceptional organisational skills to our office. Ellie works diligently behind the scenes to ensure everything runs smoothly—from handling critical administrative tasks to keeping our social media platforms engaging and relevant. Her attention to detail ensures our customer information remains accurate and up-to-date, allowing our Mortgage Brokers to focus on what they do best: finding the perfect home loan solutions for our clients.
“Whether it’s tackling office tasks or adding a creative touch online, I’m always happy to help!” says Ellie, whose positive attitude and efficiency have already made a significant impact on our daily operations.
Expanding Our Client Service Excellence
We’re equally excited to welcome Jacalyn Roberts as our Client Service Manager. With over five years of specialised experience working with First Home Buyers, Home Owners, and Investors, Jacalyn brings invaluable expertise to our team. Her comprehensive understanding of the mortgage process and appreciation for the significance of these life-changing transactions makes her an ideal advocate for our clients.
“Being able to support our clients throughout their journey and help them achieve their homeownership goals is incredibly fulfilling,” Jacalyn shares. Her commitment to building solid foundations with clients through prioritised communication and transparency ensures everyone feels confident and comfortable throughout their mortgage journey.
These two talented professionals enhance the Mortgage Innovations team’s ability to provide exceptional service to our Gold Coast community. Their complementary skills strengthen our commitment to making the mortgage process as smooth and stress-free as possible.
Join us in welcoming Ellie and Jacalyn to the Mortgage Innovations family—we’re excited about the positive impact they’ll bring to our team and, most importantly, to your mortgage experience! As always, feel free to reach out to us if we can support your goals.
Arranging finance can be stressful, especially with some lenders now taking extra steps including going through your living expenses and credit scoring (ouch!). And sometimes banks can make you feel like ‘just a number’. That’s why we want to do things differently: because you deserve better.
As a local family-owned business, our team takes the time to listen, answer your questions and make getting your home, car or equipment loan as easy as possible.
